Welcome to Zayna Belle. By accessing or using our website (https://zaynabelle.com), you agree to comply with and be bound by the following Terms and Conditions. Please read them carefully before making any purchase.

1. General Information

Zayna Belle is an online fashion store offering women’s clothing including kurti, gowns, tops, bodycon dresses, and 1-piece & 2-piece outfits.

We reserve the right to update, modify, or change these terms at any time without prior notice.

2. Account & User Responsibilities

You must provide accurate and complete information when placing an order
You are responsible for maintaining the confidentiality of your account
Any misuse or fraudulent activity may result in account suspension

3. Orders & Payments

All orders are subject to availability and confirmation
We reserve the right to cancel or refuse any order at our discretion
Prices are listed in BDT and may change without prior notice
Payment methods may include Cash on Delivery (COD), Mobile Banking, or Online Payment

4. Delivery Policy

We deliver across Bangladesh
Delivery time usually takes 2–5 working days (inside Dhaka) and 3–7 working days (outside Dhaka)
Delivery delays may occur due to unforeseen circumstances

5. Return & Exchange Policy

Exchange requests must be made within 3 days of receiving the product
Product must be unused, unwashed, and in original condition
Customers must provide unboxing video proof for any claim
Return is only applicable for damaged or wrong products

6. Product Information

We try our best to display product colors and details accurately
However, slight variations may occur due to lighting and screen differences
Sizes may vary slightly depending on fabric and design

7. Prohibited Activities

You agree not to:

Use the website for illegal purposes
Attempt to hack, disrupt, or misuse the website
Provide false or misleading information

8. Privacy Policy

Your personal information is secure with us. We do not sell or share your data with third parties except as required to process your orders.

9. Limitation of Liability

Zayna Belle will not be liable for any indirect, incidental, or consequential damages arising from the use of our website or products.

Term Conditions Page